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The retain operation stores a TrustedForm certificate in your account per your account retention setting (defaults to 5 years). This should be performed for all certificates associated with leads you intend to contact so that you have proof of the events that took place. Important: When retaining a certificate, you must also execute the match_lead operation. This ensures that the lead with which you received the certificate matches the lead data collected on the cert. Requires a Self-Service plan or higher.