Submit feedback for a lead using your own record ID
A variant of POST /feedback for recipients that did not keep the LeadConduit event ID.
The lead is identified by the recipient_record_id you attached when you received it,
typically the ID of the record in your CRM, and recipient_name selects the inbound
feedback integration that understands your payload.
recipient_name is the suffix of an installed leadconduit-{recipient_name}.inbound.feedback
integration module and is matched case-insensitively. Use standard for the generic
payload: the same fields as POST /feedback, as JSON, XML, or form encoding, plus
recipient_record_id. CRM-specific recipients such as salesforce accept the payload
format of that system instead; see the integration’s documentation for the fields.
As with POST /feedback, a 201 means the submission was processed, not that it was
accepted; always check outcome. Feedback must be enabled on the delivery step, and
no API key is required.
POST
/
feedback
/
{recipient_name}
Submit feedback for a lead using your own record ID
The feedback to record for the lead, in the format the named integration expects. The standard format is documented here.
The feedback payload a recipient sends about a delivered lead. The same fields
apply whether the body is JSON, XML (wrapped in a <feedback> root element),
or form encoded, and whether they are sent in the body of a POST or the query
string of a GET.
For a conversion, the name of the lifecycle stage the lead reached (for example
Appointment Set or Sale Closed). For a return, the reason the lead is being
returned (for example Wrong number).
Optional. A submission without a reason is accepted, but the reason is what the
step's acceptance criteria are usually written against, so omitting it will often
cause the feedback to be rejected with outcome: "failure".
When the status actually changed in your system, as an ISO 8601 timestamp.
Optional; when omitted, LeadConduit stamps the feedback with the time it was
received. Use this when feedback is sent in batches, so the lifecycle date
reflects the CRM event rather than the upload.
Timezone-naive values (2026-05-30T08:00:00) and date-only values
(2026-05-30) are read as UTC. A value that cannot be parsed as ISO 8601 is
ignored — the feedback is still accepted, LeadConduit falls back to receipt
time, and an occurred_at_warning variable is recorded on the
feedback-received event so the misconfiguration is visible in the event log.
Example:
"2026-05-30T08:00:00Z"
Response
The feedback submission was processed. Check outcome to see whether it was accepted.
The result of a feedback submission. Returned as JSON by default, or as XML
(wrapped in a <result> root element) when requested via the Accept header.
Identifying details of the lead the feedback applies to.
Show child attributes
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