Certificates have a 72-hour window in which they can be claimed. The "Claim Period" is the time in which a TrustedForm certificate must be claimed or extended by a TrustedForm account holder. If it's not, it will expire and be unavailable to be claimed in the future.
- The standard claim period is approximately 72 hours (3 days).
- The extended claim period is approximately 2,160 hours (90 days).
Within the claim period, TrustedForm certificates are visible to anyone with access to the TrustedForm certificate URL, although no information is displayed. After this period, trustedform certificates are only accessible by the TrustedForm account holders that claimed them.
Facebook Certs are available to be claimed as long as Facebook provides that information, and mobile Certs are "extended" by default. Web Certificates, on the other hand, must be extended to ensure they are available for 90 days unless we detect the form submission.
If you need to extend Certs beyond the default 3-day window, you have a couple options:
- Enable extended claims
- Cert check-in
Enabling extended claims is an account setting that ensures that every certificate you claim will automatically be extended and available to be claimed up to 90 days.
Reach out to your account representative to enable extended claims.
If you don't need or want to extend every certificate, but want to ensure some are, we provide TrustedForm Check-in to allow account holders to extend the claim period of certificates beyond the standard claim period. Checking in certificates extends the claim period without the need to either claim the certificate or have "Extended Certs" enabled on the claiming account.
Checking in a Cert requires an authorized POST to the
Here's an example:
curl -X "POST" "https://cert.trustedform.com/3619bba2ddb80a5dd65145dd6ce6a93f38111e18/check_in" \ -u 'API:08835f15a3f0f7343d6b8760a925f653'
See the TrustedForm Certificate Check-in Docs for more information.